1. General Overview & Entity Information

This website (www.drowselightco.com) is operated by Drowselightco, a registered entity located at 318 Jalan Besar, Singapore 208976. We are committed to ensuring that your payment transaction details are handled securely, confidentially, and in accordance with applicable legal standards in Singapore and the European Union.

On your payment card or bank statement, charges for transactions completed on this website will appear under the statement descriptor: www.drowselightco.com.

  1. Secure Payment Processing

All online transactions on this website are processed through Stripe, a dedicated third-party payment processing provider. Please note that while Stripe is utilized as our payment services provider, Stripe is an independent service provider and is not a corporate partner, joint venture participant, or commercial affiliate of Drowselightco.

Stripe conducts routine security risk assessments and monitors transaction activity to detect and assist in preventing fraudulent actions. When completing a purchase on our website, customers are not required to create or log into a Stripe account. All relevant payment credentials are gathered via an encrypted transmission interface provided directly by the payment processor.

While industry-standard technical measures, modern encryption protocols, and robust operational safeguards are employed to secure payment information during transmission, no electronic system or internet communication can be guaranteed to be entirely free from all prospective vulnerabilities or third-party interference.

  1. Accepted Payment Methods

We accept a range of digital payment methods for your convenience, including:

Major credit and debit cards: Visa, Mastercard, and American Express

Mobile wallets and electronic payment methods: Apple Pay and Google Pay

Order processing and subsequent dispatch schedules commence upon verification and confirmation of payment approval through our secure payment gateway, in line with the terms defined in our standalone Shipping Policy.

  1. Data Protection and Privacy Safeguards

In compliance with the Personal Data Protection Act (PDPA) of Singapore and the General Data Protection Regulation (GDPR) applicable within Europe, Drowselightco is dedicated to safeguarding customer personal and financial data.

Cookie Consent: Our website incorporates a explicit Cookie banner mechanism. Non-essential operational or performance cookies will only be activated or placed on your device if you explicitly grant permission by clicking the “Accept” button on our cookie consent banner.

Data Processing: For full details on how we collect, store, handle, and protect your personal information during and after a transaction, please review our comprehensive Privacy Policy available on this website.

  1. Customer Contact & Enquiries

If you have any questions, concerns, or queries regarding payment security or your transaction status, please reach out to our dedicated support team using the contact details below:

Brand Name: Drowselightco

Website: www.drowselightco.com

Email: rest@drowselightco.com

Phone: +65 6392 5625

Physical Address: 318 Jalan Besar, Singapore 208976

We aim to respond to all written customer enquiries sent to our contact email address within 24 hours.